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The gift of customer service

Making a list and checking it twice is hard work, so help ease customers’ holiday stress. Surprise them with your helpfulness, free product knowledge, and hand out coupons redeemable in 2014. Treat customers well and they’ll return again and again. But act like Scrooge and you’re sure to be visited by an unpleasant ghost promising bad business ahead. Ensure your future, and give the gift of great customer service.

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